Occupational Health Physio
Keeping your employees moving
Sickness absence costs the UK around £15 billion annually in lost economic output(1). Musculoskeletal disorders (MSD’s) affect 1 in 4 adults and approximately 60% of people on long term sick leave cite musculoskeletal disorders as a cause. Rapid access to musculoskeletal physiotherapists can reduce the amount of time people are off sick and is vital in preventing a new acute problem becoming chronic and long lasting.(2)
Kendal physiotherapy can provide onsite or offsite services that are tailored to the requirements of your business. Physiotherapy involvement onsite allows for rapid access to assessment and treatment and reduces time off work through injury or to attend external appointments. Our offsite services allow small to medium sized businesses with fewer employees rapid access to physiotherapy treatment.
For every £1 invested in our occupational health services businesses can typically see a return of £4 and £8. In addition staff who stay in work recover more quickly and have increased productivity.
Kendal physiotherapy have provided occupational health services to several large local employers including James Croppers, The North West ambulance service, University Hospital of Morecombe Bay NHS Foundation trust and the Langdale hotel and spa.
Services
Telephone triage
Our telephone triage service provides your employees with immediate access to a qualified physiotherapist over the phone, who can provide a detailed assessment, as well as tailored advice and education. Acting as a triage service, they can refer the employee onto further, face to face treatment if necessary, or provide information and help to self-manage.
Display screen assessments
Computer workstations or equipment can be associated with neck, shoulder, back or arm pain, as well as with fatigue and eyestrain. Display Screen Equipment are a major contributor to this. Kendal physiotherapy provide a comprehensive assessment service and deliver a detailed report to identify key risks and areas for improvement.
Workplace assessments
Delivered to any individual with an MSD, these are assessments carried out at the employee’s workplace or workstation, identifying any potential risks that could cause or further aggravate an MSD. A detailed report can then be produced for both the individual and the employer, supporting the most efficient route back to work possible.
Case Study
In 2012, Staffordshire County Council contracted a private occupational health physiotherapy company to reduce their sickness absences.
This rapid access physiotherapy service begins with a telephone triage. This allows contact with the employee within 24 hours of being off work. During the call the nature of the problem is established with self management advice and exercises discussed. A face-to-face physiotherapy appointment can then arranged at a convenient time and location for the employee if necessary.
Since the start of this rapid access physiotherapy programme, Staffordshire County Council has found a reduction of 1,000 lost work days per month which amounts to a saving of £100,000 per month. A service to prevent sickness and injury is currently being piloted to reduce absences even further.
References
See why patients
love Kendal Physio
Peter TownleySeptember 4, 2025 Great practice with highly approachable and expert staff. Totally recommended.Colette WhelanAugust 21, 2025 Thank you Alison for your support and understanding. I always felt listened to and as a result always received an individual programme of rehab. Your gentle approach is top notch, thank you. I feel I leave your care full of confidence for the future 😊Terence O'LoughlinAugust 14, 2025 I fully recommend. They're a very professional and friendly outfit. I had several issues to resolve and Ben has been excellent in listening, diagnosing and identifying the best exercises and course of action I needed. I'm very grateful. Thank you.Kelly Thistlethwaite Somatic TherapyAugust 7, 2025 From booking to the treatment sessions and the follow up- my experience at the centre has been smooth, professional and compassionate. Just what you need when finally making the time to get support on your physical health and juggling life. Thank you.Danny ThompsonJuly 21, 2025 Once again a friendly and professional service that helped me back to fitness.Mick WhyteJuly 5, 2025 I chose Kendal Physio because of the running program they offer after a deluge of calf strains. I was really happy to work with John (an experienced runner himself) who developed a strengthening routine that has helped me return to running with confidence. An all round great experience that I would recommend to anyone.Heather KettleboroughJune 26, 2025 I have been to see Ben Lowther a few times this last couple of months .He was brilliant...explained exactly what was going on .Manipulation and stretching and then strengthening exercises have solved my acutely painful upper back/shoulder pain . I have no hesitation in recommending Ben .Eleanor GarringtonJune 24, 2025 Really pleased with the quality of care provided by Reema at Kendal Physio. She really listened to me and was very thorough. I had many many questions and she was always happy to answer these. She was quickly able to help with my problem. Would happily recommend. The reception team and booking process were also amazing! Thank youBeth CurlJune 11, 2025 Alison was very thorough and recommended a range of exercises to strengthen my knees and wrists. I liked Alison’s straightforward and pleasant approach.Google rating score: 4.9 of 5, based on 227 reviews