Occupational Health Physio

Keeping your employees moving

Sickness absence costs the UK around £15 billion annually in lost economic output(1).  Musculoskeletal disorders (MSD’s) affect 1 in 4 adults and approximately 60% of people on long term sick leave cite musculoskeletal disorders as a cause. Rapid access to musculoskeletal physiotherapists can reduce the amount of time people are off sick and is vital in preventing a new acute problem becoming chronic and long lasting.(2)

Kendal physiotherapy can provide  onsite or offsite services that are tailored to the requirements of your business. Physiotherapy involvement onsite allows for rapid access to assessment and treatment and reduces time off work through injury or to attend external appointments. Our offsite services allow small to medium sized businesses with fewer employees rapid access to physiotherapy treatment.

For every £1 invested in our occupational health services businesses can typically see a return of £4 and £8. In addition staff who stay in work recover more quickly and have increased productivity.

Kendal physiotherapy have provided occupational health services to several large local employers including James Croppers, The North West ambulance service, University Hospital of Morecombe Bay NHS Foundation trust and the Langdale hotel and spa.

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Occupational health assessment


Telephone triage 
Our telephone triage service provides your employees with immediate access to a qualified physiotherapist over the phone, who can provide a detailed assessment, as well as tailored advice and education. Acting as a triage service, they can refer the employee onto further, face to face treatment if necessary, or provide information and help to self-manage.

Display screen assessments
Computer workstations or equipment can be associated with neck, shoulder, back or arm pain, as well as with fatigue and eyestrain. Display Screen Equipment are a major contributor to this. Kendal physiotherapy provide a comprehensive assessment service and deliver a detailed report to identify key risks and areas for improvement.

Workplace assessments
Delivered to any individual with an MSD, these are assessments carried out at the employee’s workplace or workstation, identifying any potential risks that could cause or further aggravate an MSD. A detailed report can then be produced for both the individual and the employer, supporting the most efficient route back to work possible.

Case Study

In 2012, Staffordshire County Council contracted a private occupational health physiotherapy company to reduce their sickness absences.

This rapid access physiotherapy service begins with a telephone triage. This allows contact with the employee within 24 hours of being off work. During the call the nature of the problem is established with self management advice and exercises discussed. A face-to-face physiotherapy appointment can then arranged at a convenient time and location for the employee if necessary.

Since the start of this rapid access physiotherapy programme, Staffordshire County Council has found a reduction of 1,000 lost work days per month which amounts to a saving of £100,000 per month. A service to prevent sickness and injury is currently being piloted to reduce absences even further.

Occupational health assessments


Black C, Frost D. Health at work – an independent review of sickness absence. London: Department of Work and Pensions; 2011
Department of Health.Self referral pilots to musculoskeletal physiotherapy and the implications for improving access to other AHP services. London: Department of Health; 2008.
CTC Healthcare. CTC Healthcare Saves Council Over £300,000 in Sickness Absence Costs. CTC Healthcare 2012.

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