Booking Classes Online
Using a Class Pass
Booking our classes using a Class Pass will allow you to benefit from a discounted price per class. It also gives the flexibility to ‘take a holiday’ without paying for the class you miss.
How it works
- Navigate to our Book When page for the classes you’d like to book (see links below with prices)
- Click on PASSES and select the pass you’d like to purchase. Class passes will allow you to book onto your choice of classes within the valid period.
- Click on the ‘Select more button’ to view the schedule of classes you can book with your chosen pass. We recommend booking all the classes you hope to attend in advance in order to secure your place. Click on the date of the class and scroll to press SELECT to add the class to your ‘basket.
- At any point in your purchase you can View Selections to see what’s in your ‘basket’. Once happy you have selected all the classes you wish to book, click BOOK NOW to continue to the payment terms.
FAQs
At the top of BookWhen’s booking page you have two options for ‘schedule’ & ‘passes’. Click on passes and this will show you passes available for the classes your booking.
Once the pass has been selected, you can go on the schedule and select each of the classes you wish to book . Once you have added all the classes you want, scroll to the bottom and choose ‘view selections’, this will take you through to booking and ask for your details and payment.
When you log into your bookwhen account you will see your upcoming classes you’re booked onto, if you select the 3 dots at the end of the date you want to cancel it will give you a list of options. It will ask if you are sure you want to cancel, once you confirm the class will be cancelled and you’ll receive and email to confirm this. You will need to cancel this before the class has started or this pass use will have been used.
You can also ask our admin team to cancel the ticket for you but you will need to speak with someone before the class, we ask for 24 hours notice for cancellations, where possible, so spaces can be made available for other attendees and the instructor knows their class numbers and can plan accordingly.
On your bookwhen account you will find the list of your upcoming classes, if you select the 3 dots at the end of the date you want to change you can then select ‘transfer ticket’. This will bring up a list of alternative dates, once you have selected the date you want to change it to you will be brought to a page showing the date you are changing from and to, once you have confirmed this will make the change.
You can also ask our admin team to transfer the ticket for you but you will need to speak with someone before the class, we ask for 24 hours notice for transfers, where possible, so spaces can be made available for other attendees and the instructor knows their class numbers and can plan accordingly.
Purchasing a pass to use for your classes not only gives a discounted rate for each class but also gives you the freedom to cancel or transfer a booking should you find you are unable to attend. You are able to login to your account and make changes to the classes you have booked (subject to availability of other classes). If you have booked an individual class and are unable to attend, the class is ‘lost’.
Your pass uses stay on your account for a certain time period, this is dependent on which pass you have purchased. You can view your pass details in your bookwhen account, and going to the menu in the top left hand corner and selecting ‘passes’. This will tell you the length of time you have available on that particular pass.
When restarting a new block you can either use the last of your pass uses and pay the balance of the remaining classes, or you can purchase another pass and once you have selected all your class dates it will use your initial pass and then the new one.
On your bookwhen account you have a menu at the top left hand corner, if you select passes this will bring up all passes you have. On this it will tell you how many passes you have remaining. Your passes will be listed in order or newest to oldest.
Unfortunately, once the class has passed if you didn’t cancel it we can’t reimburse this pass onto your account.
No, you can only access the recordings from the classes you are booked onto. If you are going to miss a class and want to access the recording you would have to leave your booking on the class, this would use a session off the pass but you would have the recording to catch up with.
By purchasing a class pass you benefit from a discounted rate and you only pay for the classes you attend. Alternatively, if you prefer to pay as you go, the option to book individual classes at a premium rate is available to those who have completed at least one full block as a beginner.
Prices
PILATES
6 session pass – £81
12 session pass – £156
YOGA
6 session pass – £66
12 session pass – £120
RUNNERS STRENGTHENING
8 session pass – £88
12 session pass – £120
Need to cancel or change a class?
Once booked, if you are unable to attend, providing you log into your Book When account to make the change or notify the admin team at Kendal Physio in advance you will not ‘lose’ that session. Once the date has passed however this cannot be done retrospectvely.
The images shown on this page link to videos demonstrating how to use the class pass.
By purchasing a class pass you benefit from a discounted rate and you only pay for the classes you attend. Alternatively, if you prefer to pay as you go, the option to book individual classes at a premium rate is available to those who have completed at least one full block as a beginner.
See why patients
love Kendal Physio
Neil BogginJune 10, 2023After a knee injury playing table tennis, the team were excellent at diagnosing the problem & setting up a slow & steady recovery routine - lots of stretching, massage & strength exercises. Am back playing TT & heading back on the hills!!
C BJune 7, 2023I went to Kendal Physio after experiencing problems with my thumb and wrist for about 8 weeks. I’d tried rest, You Tube video ‘fixes’ (which made it worse) and then decided it was time to stop wasting time and go to see a physio. Mary was great at pinpointing the problem and setting me up with a series of exercises to do at home. These had a rapid effect and I felt some marked improvement quite quickly, especially as regards pain management. The exercises were adapted and changed with each visit, to ensure a full movement range could be achieved by the end of the course of treatments. I found it particularly useful to have all the exercises sent through on an email that contained short videos of every exercise. Mary is fantastic, really thorough in diagnosing/assessing , and careful to ensure each exercise is clearly understood and carried out before leaving the practice. I absolutely recommend Kendal Physio!
Hilary PickupMay 18, 2023Very friendly, caring and helpful centre. My physio diagnosed my problem, gave me some treatment and gave me exercises to follow. It was easy to get follow up appointments. Thank you.
Doreen AllenMay 17, 2023As well as attending an excellent Pilates class I have been receiving treatment for a shoulder problem from Sarah Yeates. I couldn’t be in better hands. Sarah is knowledgeable, professional and very approachable. She quickly diagnosed the problem and then set a manageable treatment plan. I’m thrilled to say there has been a great improvement. Top marks too to the very helpful and friendly reception staff! Thank to all
DAVID BONEMay 15, 2023Excellent service. A detailed consultation process during which we pin pointed the exact problems. Very good advice and exercises that really helped me to tackle the problem, ease pain and build up strength. Again excellent follow-up sessions with additional massage that was very helpful.
Michael ProcterMay 3, 2023All as I can say is thank goodness for Kendal Physio and Arjun. Walked into Reception on the 3rd December with unbelievable upper back / shoulder / neck pain and zero movement in those areas. Great people to deal with both patient and understanding. It has been a slow job but every visit saw an increase in movement and reduction in pain level. Finally reached a successful conclusion. Great job done. Thank you to everyone Mike Procter
Dan ScottApril 24, 2023Excellent Service from John - Went to Kendal Physio with hip pain - excellent advice given with exercise program that was adapted and developed at each appointment. Muscle strength tested electronically too to monitor progress. Have made full recovery and now ready to do my 2 big events this year👍 Great organisation and flexiblity from Tracy and Kayleigh fitting in with my ever changing diary ! cheers guys great job 😄
Susan KingMarch 29, 2023I visited Kendal Physio Centre with a shoulder and forearm injury. I saw Reema who prescribed a number of simple exercises which didn't take up a lot of time but have resulted in a great improvement in my shoulder flexibility and strength and I no longer get pain in my forearm. I'm very pleased with the results and highly recommend them. Thanks, Kendal Physio!
Siobhan CaseyMarch 20, 2023I'd highly recommend making an appointment with Alison at Kendal Physio & Wellbeing Centre, she was really helpful and easy to chat to. She figured out my issue and gave me a list of exercises to work through regularly and some really helpful tips.
Michael EdenMarch 9, 2023John Bagge succeeding in identifying the issue with my knee and through an exercise regime the issue has now been almost entirely resolved. I am continuing with the exercises and am confident that the issue will not only be fixed but strengthening my muscles will prevent further injury.Google rating score: 4.9 of 5, based on 148 reviews